Gridlines Sub-Processors

Gridlines Sub-Processors

Gridlines Sub-Processors

Last Modified: October 1, 2024

This page explains how Gridlines engages with Sub-Processors. 

  1. Summary of Sub-Processors

  2. Google and LLM-Specific Information

  3. Updates to Sub-Processors

Below is a summary of the key data processing, security, and service terms for the third-party service providers used by the Gridlines application. These providers play a crucial role in hosting, managing, and securing customer data, as well as supporting customer interactions and application functionality. Please note that this document is intended as a summary for informational purposes only and should not be considered legal advice. For complete details, refer to the full agreements and terms provided by each service provider.

  1. Summary of Sub-Processors

  • Google Cloud Platform - Cloud Provider

  • Google Gemini - Large Language Model (LLM) Provider

    • Data: Google does not store or retain any prompts or responses for paid LLM API usage.

    • Purpose: Large Language Models (LLM) and other API services used by the Gridlines application.

    • Entity Country: United States

    • Documents: Google's Service Specific Terms | Google Gemini Terms

  • HubSpotCRM Provider

    • Data: Data: Information provided by individuals contacting Gridlines, including name, email, phone number, and any additional details based on the communication.

    • Purpose: Used for client relationship management and email communications to customers.

    • Entity Country: United States

    • Documents: Terms of Service | Security | Data Processing Agreement

  • Posthog - User Analytics

    • Data: User interaction data, such as page views, clicks, and behavior within the application.

    • Purpose: Gathering user analytics to improve user experience and application functionality.

    • Entity Country: United States

    • Documents: Terms of Service | Security | Data Processing Agreement

  • Sentry - Error Handling

    • Data: Application error logs, debugging information, and system performance data.

    • Purpose: Used to collect error messages and exceptions from the application.

    • Entity Country: United States

    • Documents: Terms of Service | Security | Data Processing Agreement

  • Stripe - Billing

  • Supabase - Database

    • Data: Application data, user information, and other database-stored records related to Gridlines.

    • Purpose: Data storage and management for the Gridlines application.

    • Entity Country: United States

    • Documents: Terms of Service | Security | Data Processing Agreement

Signed copies, where applicable, are available upon request. Direct inquiries to: legal@gridlinesapp.com

  1. Google and LLM-Specific Information

Google Data Privacy in Cloud Data Processing Addendum: Google is committed to protecting customer data as outlined in the Cloud Data Processing Addendum. Specifically, it states:

5.2 Protection of Customer Data:
"Google will access, use, and process Customer Data solely in accordance with the Cloud Data Processing Addendum. Google will not access, use, or process Customer Data for any other purposes beyond what is outlined in the agreement. They have implemented and will maintain the necessary technical, organizational, and physical measures to protect Customer Data, ensuring its safety and confidentiality."

Google's Service-Specific Terms: In addition to the general protection of customer data, Google reinforces specific restrictions related to Large Language Models (LLMs) in their Service-Specific Terms:

  • AI / ML Services (Section 17: Training Restriction):
    "Google will not use Customer Data to train or fine-tune any AI/ML models without the customer’s explicit permission or instruction."

Google Gemini Terms: These terms provide further clarity on data use in the context of LLMs and paid services:

  • "When using Paid Services, Google does not use customer prompts (including associated system instructions, cached content, and files such as images, videos, or documents) or responses to improve its products. Data will be processed according to the Data Processing Addendum for products where Google acts as a data processor. This data may be stored transiently or cached in any country where Google or its agents have facilities."

  1. Sub-processors Information and Updates

As part of our commitment to transparency and data protection, Gridlines may engage third-party sub-processors to support the delivery of our services. Our sub-processors assist with infrastructure, payment processing, and other essential services to ensure the smooth operation of the Gridlines platform.

We periodically review and update our list of sub-processors as needed to enhance our services. Should we add or replace any sub-processors, materially change the services they provide, or change the country from which they operate, we will provide notice to our customers at least 30 days in advance.

If you would like to receive notifications by email about any updates to our sub-processors, please email legal@gridlinesapp.com to subscribe to these updates.

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Boosting analyst efficiency by automating document analysis and slide creation for investment banks

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AI-Powered slide creation

Data validation

Use Cases

Pitch book creation

CIM development

Client presentations

Ad hoc materials

Due diligence analysis

Market updates

Industries

Investment Banking

Private Equity

Consulting

Company

About Us

Careers

Gridlines, Inc. © 2025. All rights reserved

Boosting analyst efficiency by automating document analysis and slide creation for investment banks

Product

AI-Powered slide creation

Data validation

Use Cases

Pitch book creation

CIM development

Client presentations

Ad hoc materials

Due diligence analysis

Market updates

Industries

Investment Banking

Private Equity

Consulting

Company

About Us

Careers

Gridlines, Inc. © 2025. All rights reserved

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